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Privacy

Privacy

What we collect, why, and what you can ask us to do with it.

Last updated 13 October 2026

Signal & Soil Inc. ("we", "us") is a Canadian cybersecurity consultancy. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This page covers signalandsoil.ca and the messages you send us through it.

What we collect

  • What you send us. When you use the contact form we receive your name, email address, company, the topic you pick and your message. The same applies when you email us directly.
  • Basic server logs. Like any web server, ours records IP addresses, browser type and the pages requested. We use these logs only to keep the site running and secure.

We don't use advertising, tracking cookies or third-party analytics, and we don't buy or sell personal information.

Why we use it

We use your details to reply to you, to discuss and deliver work you ask us about, and to keep the business records the law requires. We won't add you to a mailing list unless you ask to be on one.

Who helps us

A few service providers handle information for us, and only to provide their service:

  • Cloudflare Turnstile checks that contact form submissions come from a person and not a bot.
  • Postmark delivers contact form messages to our inbox.
  • Google Workspace hosts our email.
  • DigitalOcean hosts this website.

Some of these providers store data outside Canada, including in the United States, where it may be subject to local law.

How long we keep it

We keep messages for as long as we need them to respond and to maintain our business records, then delete them. Server logs are kept for a short period and then discarded.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@signalandsoil.ca and we'll reply within 30 days. If you're not satisfied with our answer, you can contact theOffice of the Privacy Commissioner of Canada.

Changes

If we change this policy we'll update this page and the date at the top.